Hall Chrysler Dodge Jeep® RAM Virginia Beach FAQ

At Hall Chrysler Dodge Jeep® RAM Virginia Beach, we're here for every part of the car ownership process. From your first test drive to trading your car in for your next favorite vehicle, we'll be here for you. That includes answering frequently asked questions about the vehicles and services we offer so you can enjoy every cruise with our support.

New Vehicle Sales

What new vehicles are available at Hall Chrysler Dodge Jeep RAM Virginia Beach?

We carry the latest models across all four brands, including favorites like the Jeep Grand Cherokee, Chrysler Pacifica, Dodge Durango, and RAM 1500. You can view our entire new vehicle inventory online or stop by our Virginia Beach showroom to explore it in person.

Can I order a vehicle?

You can build your dream car by customizing the color, trim level, interior materials, and technology options directly through our dealership. If you have your eye on an upcoming release, such as the next-generation Dodge Charger or a new Jeep concept SUV, you can place a reservation through our sales team.

Do you sell commercial vehicles?

Our dealership offers heavy-duty trucks, cab chassis trucks, vans, and more, including the 2026 RAM 3500 and RAM ProMaster vans. Contact our team to find the right commercial vehicle for you.

What warranty coverage comes with a new Chrysler, Dodge, Jeep, or RAM vehicle?

Every new model includes a 3-year/36,000-mile basic limited warranty and a 5-year/60,000-mile powertrain limited warranty. Additional warranties, such as corrosion protection and roadside assistance, are also available.

Used Vehicle Sales

How Much Is My Car Worth?

Finding out how much your car would be worth as a trade-in has never been easier! Just use our online trade-in appraiser to get an Edmunds® True Market Value® report in seconds. Your offer will be valid for a week, so just bring your car to our dealership to start the process.

Do you inspect pre-owned cars before selling them?

Yes, every pre-owned car undergoes a detailed inspection by our certified technicians. We verify mechanical, electrical, and cosmetic components to ensure they meet our dealership's high standards, with our CARFAX® 1-Owner™ cars being among the best of the best.

Can I get a vehicle history report for pre-owned vehicles?

Of course! We provide complimentary CARFAX® Vehicle History Reports™ on all pre-owned inventory so you can shop with confidence.

Financing and Leasing

Can I Get Approved with Poor Credit?

Our Less Than Perfect Credit program is designed to help anyone with a stable residence and a job get behind the wheel. We partner with more than 80 lenders and will walk you through finding a plan that works for you. You can find out if you'll be pre-approved for financing in Virginia Beach from our online application, but if you aren't approved, talk to our team today!

What is the difference between financing and leasing a vehicle?

Financing allows you to own your car outright once it's paid off, while leasing offers lower monthly payments and the option to upgrade more frequently. Our team can help you decide which path fits your lifestyle best.

Do you offer military or first responder financing incentives?

Yes, eligible members of the U.S. military and first responders may qualify for additional savings or financing offers on select new vehicles.

Can I refinance my current auto loan through your dealership?

Yes. If you're looking to lower your interest rate or adjust your monthly payment, our finance team can review refinancing options tailored to your needs.

Trade-Ins and Specials

How is my trade-in value calculated?

Trade-in value depends on factors like age, mileage, condition, and current market trends. Our team uses industry-standard tools like Edmunds® and Kelley Blue Book® to ensure a fair offer.

Can I trade in my car if I still owe money on it?

Yes. We can pay off your remaining loan balance as part of the trade-in process and apply any positive equity toward your next purchase.

Do You Offer Military Incentives?

If you or a family member is a member of the military, we at Hall Chrysler Dodge Jeep RAM Virginia Beach want to show our appreciation. You'll receive a bonus rebate on select vehicles at our dealership, $10 in bonus savings at every service stop, and a bonus towards any trade-in.

Service and Parts

How Can I Make Service More Affordable?

With Jeep Wave®, your first three tire rotations or oil changes within the first 36 months of ownership are covered at no charge. There's no mileage restriction, so you can adventure freely without worrying about not qualifying. If you need to finance an emergency service stop, explore our Sunbit® financing options for even more flexibility.

How do I schedule a service appointment?

You can easily schedule Jeep service online or by calling our service department directly. We offer early morning and Saturday hours, pickups, and even on-site service for your convenience.

Do you offer express service or same-day appointments?

Yes. Many routine maintenance tasks like oil changes, tire rotations, and battery checks can be completed through our Express Lane Service without an appointment.

Do you work with insurance companies for collision repairs?

We work with most major insurance providers to make the repair process as smooth and stress-free as possible.

General Dealership Information

Where is Hall Chrysler Dodge Jeep RAM Virginia Beach located?

You can find us conveniently located at 3152 Virginia Beach Boulevard in Virginia Beach, VA, easily accessible from nearby areas, including Norfolk, Chesapeake, and Portsmouth.

What are your dealership's hours of operation?

We're open Monday through Saturday, with extended service hours available. Check our website for the most up-to-date schedule.

What is MileOne Cares?

MileOne Cares is the charitable arm of MileOne Autogroup, supporting local communities through volunteerism and financial donations. Hall Chrysler Dodge Jeep RAM Virginia Beach proudly participates in these efforts, contributing to education, healthcare, and community outreach programs.

Get Answers from the Pros at Hall Chrysler Dodge Jeep RAM

For as long as you own your vehicle, we're here for you at Hall Chrysler Dodge Jeep RAM. Check out our lineup in person at our Virginia Beach dealership. Explore our showroom, apply for financing, and take a test drive today.