WHAT IS THE JEEP WAVE® PROGRAM?
The Jeep Wave® is your introduction to no charge, worry-free maintenance. With dedicated 24/7 owner support, best-in-class coverage and VIP access to Jeep brand events, it's always looking out for your Jeep.








WHAT ARE THE BENEFITS OF THE JEEP WAVE®?

NO ADDITIONAL COST
WORRY-FREE MAINTENANCE

During the first 36 months of ownership, your first three tire rotations and oil changes are covered at no charge and performed by a specially-trained Jeep® technician at Hall Chrysler Dodge Jeep Ram Virginia Beach. 

Jeep Wave is the only program with No Mileage Restrictions. 

Stress-Free Car-Shopping

Jeep Wave Customer Care offers no-charge same-day vehicle rental for routine maintenance, trip interruption coverage, up to $1,000, and 24/7 roadside assistance for the duration of your Jeep's 5-Year/60,000-Mile Powertrain Limited Warranty period. 

Visit Mopar.com for full details and a copy of the roadside assistance service and limited warranty. 

Want to Talk Auto Finance?

For inquiries regarding your Jeep vehicle, service needs, or any other questions, simply call 844-JEEP-Wave, 24/7. 

Email and Live Chat options are also available on your Jeep Wave account page.

Stress-Free Car-Shopping

Ask the team at Hall Chrysler Dodge Jeep Ram Virginia Beach about additional benefits, such as preferred treatment at Jeep Brand events across the country and access to exclusive events. 

GET STARTED
If you're already a member or need to complete your registration, 
head to the Jeep vehicle owner website to get started now.



FAQs

For more information about the Jeep Wave® program, visit our vehicle owner website for answers to your frequently asked questions.
Beginning with 2021 model year, all Jeep® vehicles are automatically enrolled into the Jeep Wave® program. For 2016-2020 model year vehicles, only select vehicles are automatically enrolled into the program:
  • Wrangler and Gladiator - all trim levels
  • Grand Cherokee - Overland, Summit, SRT®, Trailhawk®, Trackhawk® and High Altitude trim levels
  • Cherokee, Compass and Renegade - Trailhawk trim level
Owners of 2015 model year and newer Jeep® Brand vehicles not already enrolled in the Jeep Wave® program can do so for an additional cost via the Jeep Wave page in the Care section of their owner account or by visiting their local dealer. 
Membership for Jeep Wave® included as part of an eligible vehicle purchase begins on the vehicle's in-service date. For those who purchase Jeep Wave, membership starts on the date of membership purchase.
It may take up to 72 hours for an owner's membership in Jeep Wave® to be full processed and accessible on the site.
Yes. Members can have an unlimited number of memberships so long as they have qualifying vehicles. Each membership is linked to a specific Vehicle Identification Number (VIN).
Yes. Owners will be able to renew their membership using the buy-in function on the owner site or by visiting their local dealer. Owners who are opted in to receive Jeep Wave® communications will be given advance notice of their membership end date and instructions on renewal.  Owners will also be notified of the opportunity to renew on their Jeep Wave account page.
If the vehicle is sold, the Jeep Wave® membership for all membership types, along with any unused benefits, is null and void.
Members who purchase a Jeep Wave® membership are entitled to a full refund within 60 days of purchase, so long as none of the benefits have been utilized. Members seeking a refund should call the dedicated Jeep Wave member line at 844-JEEPWAVE (533-7928) for further information. After 60 days, no refund is available. Owners who received Jeep Wave automatically as part of a vehicle purchase are not entitled to a refund.
Jeep Wave® members can go to any U.S. authorized FCA US LLC dealer to redeem their oil change and tire rotation services.
The Plan will reimburse up to $1,000/event for lodging, meals and emergency transportation such as taxi, bus or airline for the member and their family if (1) their vehicle is inoperable due to a failure covered under this Plan or under the factory warranty and (2) you are more than 100 miles from the address of record. Lodging, meals and emergency transportation receipts must accompany a copy of repair bill and must be mailed to Vehicle Protection, P.O. Box 2700, Troy, Michigan 48007-2700. There is no maximum number of events that can be covered.
First Day Rental Allowance provides $35.00 car rental allowance if the vehicle is to be serviced for any same day mechanical repair or maintenance service (excluding bodywork). Vehicles kept overnight are not eligible for First Day Rental. Please note: Excludes rental for bodywork to the exterior sheet metal/composite panel or frame collision repairs.

The rental vehicle must be obtained from a dealer. If a dealer does not have rental vehicles available, you may obtain one from a licensed rental agency. Rental coverage is subject to state and local laws and policies imposed by the rental agency. Rental charges in excess of the amount allowed by the plan are the member’s responsibility. The plan is not responsible for any refusal of a rental agency to rent a vehicle to you.
Members of the Jeep Wave® program will have 24/7 access to a set of dedicated representatives who will extend elite customer service and handle any inquiries from Jeep Wave members who call 1-844-533-7928 (1-844-JEEP WAVE), or visit their account page at jeep.com/wave, and use the Live Chat option on their account page.