If you’ve just received a Jeep® recall notice in the mail, you may be wondering what to do next. The good news is that all repairs due to recalls are free to you, so there’s no reason to put off getting it addressed. Follow these steps to identify the issue, then visit our service center at Hall Chrysler Dodge Jeep RAM Virginia Beach to get back on the road in no time!
How Do I Know If I Have a Recall?
If your car has been subject to a recall, you should have been automatically notified with a letter in the mail. However, you can always check on recalls through the National Highway Traffic Safety Administration (NHTSA) website. Of course, our team is also always happy to help you find any safety updates pertaining to your Jeep SUV.
What Do I Do When I Get a Recall?
Your recall letter will inform you about what parts are affected by the safety issue and whether or not it is an immediate safety danger. If you receive a Do Not Drive recall warning, you shouldn’t even drive your car to our service center—have it towed instead. Otherwise, your safety recall should let you know how urgent the repair is, but it should be addressed quickly.
Do I Have to Pay for My Recall Service?
The manufacturer has three options when they receive a recall order: they can replace the part, repair it, or issue a refund. The manufacturer covers service costs, so you won't have to pay no matter what kind of recall you get. If you have already repaired the part, don’t worry—you can apply for reimbursement for your service costs.
Get Jeep Service in Virginia Beach, VA
There’s no reason to worry when you receive a recall. Just make an appointment with Hall Chrysler Dodge Jeep RAM Virginia Beach and have us repair the issue. While you’re here, have our team perform a complete tune-up and get back on the road better than ever!