An extraordinarily high level of engineering goes into every vehicle manufactured by our parent company, Stellantis. However, there's a chance that during your ownership of a Dodge SUV or RAM truck, you'll receive a recall notice that requires the assistance of MOPAR® service professionals. There's nothing to worry about though, especially with this FAQ from Hall Chrysler Dodge Jeep® RAM Virginia Beach.
What is a Recall?
A recall is issued if either BMW USA or the National Highway Traffic Safety Administration (NHTSA) determines that a certain component(s) pose a safety risk or fails to meet federal safety standards. Seats, tires, and airbags are among the most commonly recalled parts, along with technological components such as a faulty sensor.
How Do I Know if My Vehicle is Recalled?
When a recall is issued, a notice is sent by mail to the owner of the car to alert them of the problem.
What Other Information Will the Recall Notice Contain?
If there are safety advisories or if your vehicle should not be driven, the notification will tell you this. It will also let you know when a repair solution will be available.
What Should You Do if You Receive a Recall Notice?
If you receive a recall notice, you only need to take a few simple steps. First, locate your vehicle's VIN number in the lower left-hand corner of your windshield. Then go to our website, click the 'Service & Parts' tab, and then click 'Check for Recalls'. This lets you confirm that the recall has indeed been issued. Once confirmed, contact our Virginia Beach, VA car dealership and make a service appointment.
What if I Didn't Get a Notice, But I Think My Car's Been Recalled?
You can visit our car recall checker or the NHTSA website and enter your VIN there.
Why Have Your Recall Fixed at Our Dealership?
To ensure your recall is addressed using manufacturer-certified processes and genuine MOPAR parts, the service must take place at an authorized service center like ours. This also ensures that the entire process is officially documented, should something happen in the future that requires a second look. Everything required by the recall is free of charge to you, including parts and labor. If you'd like to complete the repair as soon as possible - which we highly recommend - make a service appointment as soon as you receive the recall notice. Depending on the size of the recall, the waitlist could grow rapidly.
Speak with Our MOPAR Service Pros Near Norfolk, VA
From Chrysler minivans to Jeep SUVs, the service pros at Hall Chrysler Dodge Jeep RAM Virginia Beach address every recall according to manufacturer specifications. Fixing the problem quickly and correctly is our goal, ensuring you're back on the road in no time. Contact us today to schedule an appointment or to inquire about auto repair financing for non-recall repairs that are out of warranty.